The agent community comes together . Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Disability Plans, Learning Opportunities Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. We've been partnering with Liveops since 2010 for all our inbound needs. They are empathetic and committed to each interaction with your customers. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. We use cookies to improve your experience on our website. Autonomy. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Link Okta groups to existing groups in the application. Developer Center. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Want to become a Liveops agent? As an agent with Liveops, you are a self-employed independent contractor, not an employee. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Job Work/Life Balance. Want to become a Liveops agent? We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Virtual. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. To find out more, read our Privacy Policy and Cookie Policy. Director of Customer Care, healthcare organization. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Money is amazing, but like every job there are flaws. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Quickly assessing customer needs and providing sound solutions. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Accounts can be reactivated if the app is reassigned to a user in Okta. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Liveops agents are an extension of your company, and strengthen your brand with every interaction. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. With this strategy, everyone wins. Dont let the next surprise get in the way of delivering a great customer experience. irda online agent registration portal& 39, liveops agent portal and liveops nation com. I love the flexibility. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. So how much can you earn? Copyright 2023 Liveops, Inc. All rights reserved. Earning potential. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. We would like to show you a description here but the site won't allow us. Agent Login. We source for impact by empowering and celebrating those with initiative. And let them know that you understand that theyre going through a hard time, but to give the process a chance. With Liveops Nation behind you, the. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Director of Customer Care, healthcare organization. Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. I trust them and look forward to a deeper partnership in the future. My only issues with liveops is the pay amount and the delay in receiving my pay. View our background requirements here. Healthcare and Medicare enrollment can be complex. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Main hustle or side gig its all up to you. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. We've been partnering with Liveops since 2010 for all our inbound needs. You can also manage cookies in your browser settings. Copyright 2023 Liveops, Inc. All rights reserved. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Liveops mobilizes reliable, brand-certified agents. To find out more, read our Privacy Policy and Cookie Policy. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. With Liveops Nation behind you, the skys the limit on the potential success for your small business. This login is to access our Shiftboard online scheduling and people management system. This te. Liveops: Flexibility. transparency. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Build a thriving work-at-home business providing remote customer service for top brands. Thats what were there for. I have children who are active in sports, so it allows me to be there when they need me. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Liveops exists to improve people's lives, and . Liveops is a legitimate company. The workplace culture is amazing. Researched & Written by Ann Rozier on the FlexJobs Team. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. See all features. With VirtualFlex, theres no need to overstaff. 3,309 Following. Click here for technical info. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. The background/credit check requires a $45 processing fee paid directly to our vendor. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. The VirtualFlex platform delivers the right agent at the right time, with the right results. Organizations. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Looks like you have Javascript turned off! VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Support. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Support. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. We endeavor to do the right thing, every time. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. I use the money to take my grandchildren shopping or on day trips. This means you can choose when, where, and how often to work! Liveops regularly hosts well-attended, agent-focused events. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. We didnt just evolve the remote contact center model, we revolutionized it. 7,827 Followers. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. View our background and credit check requirements here. Add this integration to enable authentication and provisioning capabilities. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. I like to help people. When unexpected events occur like global pandemics health needs can rapidly change. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Message & data rates may apply. Post in the comments section of this video.Thank you for 2,360 subscribers! Want to build your own integration and publish it to the Okta Integration Network catalog? We call the agent community Liveops Nation. FLEXIBILITY AT SCALE.
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